Payment Policy
Effective Date: August 5, 2026
At Fiestiva, we are committed to providing a secure and transparent checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what customers can expect when completing a purchase through our website.
Accepted Payment Method
Fiestiva currently accepts PayPal as the only payment method for all purchases.
At this time, we do not accept credit cards, debit cards, bank transfers, cash on delivery, checks, or any other payment methods. All orders must be completed using PayPal before they can be processed.
Payment Authorization
When you place an order, your payment is securely processed through PayPal.
Before an order can be confirmed, PayPal must successfully authorize and complete your payment. If your payment is declined, cancelled, or cannot be verified, your order will not be processed until a successful payment has been received.
Payment Security
Your payment security is important to us. All transactions are processed through PayPal secure payment platform, which uses industry-standard security measures to help protect your financial information.
Fiestiva does not collect, store, or have direct access to your PayPal account credentials, payment passwords, or other sensitive financial information entered during checkout.
Currency
All product prices displayed on our website are shown in United States Dollars (USD).
If your PayPal account uses a different currency, PayPal may automatically convert the payment using its own exchange rates and applicable fees. Any currency conversion charges are determined by PayPal and are not controlled by Fiestiva.
Pricing Accuracy
We make every effort to ensure that all prices displayed on our website are accurate and up to date.
If an unexpected pricing error or technical issue causes an incorrect product price to be displayed, we reserve the right to cancel the affected order before shipment. In such cases, you will be notified, and any payment that has already been collected will be refunded to your original PayPal account.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing the details of your purchase.
If you do not receive your confirmation email within a reasonable time, please check your spam or junk folder first. If you still cannot locate it, please contact us so we can verify that your order was successfully received.
Refund Method
All approved refunds are issued only to the original PayPal account used to complete the purchase.
Refunds are processed using the same payment method that was used for the original transaction. This helps ensure a secure payment process, protects against unauthorized transactions, and allows us to comply with PayPal’s payment and refund procedures.
For security and fraud prevention purposes, refunds cannot be redirected to a different PayPal account, transferred to a bank account, paid in cash, or issued through any alternative payment method.
Contact Us
If you have any questions regarding payments or require assistance with your order, please contact us.
Email: support@fiestiva.shop
Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (GMT-4)
Business Address:
278 Littlefield Dr
Shelburne, Vermont 05482
United States