Privacy Policy

Effective Date: August 5, 2026

At Fiestiva, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when using our website or placing an order.

Information We Collect

When you visit our website or place an order, we may collect information necessary to provide our services and process your purchase.
This information may include:

Full name
Billing address
Shipping address
Email address
Phone number
Order details
Device and browser information
IP address
Website usage data collected through cookies and similar technologies

We collect only the information that is reasonably necessary to operate our website, process orders, and improve your shopping experience.

How We Use Your Information

The information we collect is used to support the operation of our business and provide the services you request.
Your information may be used to:

Process and confirm your orders.
Deliver products to your shipping address.
Communicate with you regarding your order or customer support requests.
Respond to questions or inquiries.
Improve our website, products, and customer experience.
Detect and prevent fraudulent or unauthorized transactions.
Comply with applicable legal obligations.

We do not use your personal information for purposes that are inconsistent with this Privacy Policy.

Payment Information

All payments on our website are processed securely through PayPal.
Fiestiva does not store, collect, or have direct access to your PayPal login credentials, payment passwords, or complete financial information. Payment information is handled directly by PayPal in accordance with its own security standards and privacy practices.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website functionality and enhance your browsing experience.
Cookies may be used to:

Remember your shopping cart and website preferences.
Improve website performance.
Analyze visitor activity.
Help maintain website security.

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary to operate our business, including with trusted service providers such as:

PayPal for secure payment processing.
USPS for order delivery.
Website hosting and technical service providers.
Legal authorities when required by applicable law.

These third parties receive only the information necessary to perform their services on our behalf.

Data Security

Protecting your personal information is important to us.
We use reasonable administrative, technical, and organizational measures designed to help protect the personal information we collect from unauthorized access, disclosure, alteration, or misuse.
While we take appropriate steps to safeguard your information, no method of transmitting or storing electronic data can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain accurate business records.
When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Object to or restrict certain processing activities where permitted by law.
Contact us with questions regarding how your personal information is handled.

To exercise any applicable privacy rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.
Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party websites you choose to visit, as we are not responsible for their privacy practices or content.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Email: support@fiestiva.shop
Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (GMT-4)
Business Address:
278 Littlefield Dr
Shelburne, Vermont 05482
United States